Maintenance, resolved themoment it's reported
Properly reads every maintenance request, triages it with AI, and dispatches the right technician automatically — so nothing slips through the cracks across all your properties.
From request to resolved — handled
Properly replaces spreadsheets, inboxes, and group chats with one system built for property maintenance.
- Auto category & priority
- Detects missing information
- Drafts tenant replies
- Skill-based assignment
- Live job tracking
- Re-triage in one click
- Submit from any device
- Real-time status
- In-thread messaging
- Properties & units
- Tenant directory
- Role-based access
- Live activity feed
- Email & push alerts
- Full audit trail
- Resolution metrics
- Workload balance
- Recurring-issue trends
Four steps, zero busywork
From the moment a tenant hits submit, Properly does the coordinating for you.
Request comes in
A tenant reports an issue through the portal or by email — no app install required.
AI triages it
Properly categorizes the request, sets priority, and flags anything that's missing.
Auto-dispatch
The right technician is matched and assigned, with full context attached.
Tracked to resolved
Everyone follows live status until the ticket is closed and logged.
Results teams feel in week one
vs. manual triage
Across active workspaces
In one platform
Closed within SLA
Put maintenance on autopilot
Start triaging requests with AI today. Set up your workspace in minutes — no credit card required.